The University provides on-campus health and medical services to the University Community and off-campus dental services to the students. Health and wellness education is also provided. For details, please refer to the below websites:
The University Health Services Centre (Health Centre) is located on Level 5, Sir Run Run Shaw Building, Ho Sin Hang Campus. Students, staff and their eligible family members can use the health and medical services upon presenting their valid University Student Card / Staff Card / Affiliate Card. Starting from September 2021, the Health Services Centre is operated by Health Concepts Ltd. and is managed by the Campus Safety Team of the Estates Office.
Monday to Friday:
09:00 - 13:00 (Last appointment: 12:45) and 14:00 - 18:00 (Last appointment: 17:45)
Saturday:
09:00 - 13:00 (Last appointment: 12:45)
Sunday & Public Holidays:
Closed
The Health Centre provides primary medical care for the entire HKBU Community subject to campus access control. The fee chargeable for the service depends on the category to which the person belongs.
Primary medical consultation includes consultation by a general practice medical practitioner and a three-day prescription for medication that is included in the General Medication List. For students, health tests that are recommended by the attending doctor and included in the General Health Test List will also be covered. The General Medication List and the General Health Test List will be posted at the Health Centre.
For medication and tests that are outside the general lists, the doctor will inform the patient about the additional costs and their benefits. The prescription will be provided only upon the patient’s acceptance of the additional costs.
The Health Centre operator was already set up an online medical appointment booking system over HKBU mobile application. The appointment can be made either through HKBU mobile application > University Health Services Centre or by telephone at 3411 2011.
When using the services of the Health Centre, students, staff and their eligible family members must present their valid University Student Card / Staff Card / Affiliate Card for registration and to enjoy the concessionary charges for their respective categories. Without a valid card, the charges for “Others” will apply regardless of whether that person has previous medical records with the Health Centre or not.
For all HKBU and HKBU-SCE full-time and part-time students, HKBU staff and eligible family members, the operator of the Health Centre offers concessionary charges for certain off-campus specialist consultation, physiotherapy and general practitioner (GP) consultation. Please contact the Health Centre on the panel lists and applicable concessionary charges.
Please note that the concessionary charges for specialist consultation and physiotherapy only apply with a referral letter issued by the general practice doctor at the Health Centre. Since charges for specialist tests and medications can be complicated and sometimes expensive, we recommend that students and staff obtain detailed information when they need to seek specialist medical advice.
Students, staff and their eligible family members are required to present their valid University Student Card / Staff Card / Affiliate Card for verification purpose.
The telemedicine service is available to students, staff and their eligible family members who have received service from the Centre since 6 September 2021. Telemedicine service details are stated as in Annex 1, subject to the Terms and Conditions (LINK) and the Privacy Policy Statement (LINK) set by the Health Concepts Ltd. which is the current service provider of the Centre. Health Concepts Ltd. reserves the right to change the Terms and Conditions and the Privacy Policy Statement or terminate the telemedicine service at any time at short notice. In case of any objections or disputes, the service provider of the Centre has the final decision.
Enquiries: 3411 7447
Email: healthcentre@hkbu.edu.hk
Appointment: 3411 2011
The University provides an off-campus Student Dental Scheme for students on a voluntary basis with an annual scheme fee. The dental services are provided at off-campus dental centres under the Well Being Dental Services Limited (“Well Being”). Starting from September 2021, the Scheme is managed by the Estates Office.
HKBU and HKBU-School of Continuing Education (SCE) students are eligible for the Scheme. The fee for joining the Scheme depends on the category to which the student belongs.
Students who are eligible to participate in the Student Dental Scheme 2024-25 can enrol online starting from 2 September 2024 and enjoy the basic dental services and other benefits from 2 September 2024 to 31 August 2025. The last day of enrolment is 30 June 2025, but students are encouraged to enrol as early as possible.
To enrol, you may either complete the Online Enrolment Form or via the HKBU Mobile app and pay the fee online according to the instructions given.
A confirmation message will be sent by Well Being via email within seven working days to the student who has successfully enrolled on the Student Dental Scheme.
Other dental services are also offered by Well Being but these are subject to additional fees. Since the charges for these services can be complicated and sometimes expensive, it is recommended that students ask for detailed information before booking any additional services.
Well Being also offers dental services for the family members of students. For details, please contact Well Being on 2887 6656.
Once successfully enrolled, students can make dental appointment by directly calling or sending a WhatsApp message to the designated off-campus dental centres listed in Annex 1.
Please note that all appointments shall be made in advance and the appointment scheduling services for the Student Dental Scheme 2024-25 will start from 2 September 2024 and end on 31 July 2025.
Students must note that all fees paid for enrolling on the Student Dental Scheme are not refundable. Even if your study ends before 31 August 2025 or if you are unable to use any dental services provided by the Scheme, no fees will be refunded or be transferred to other individuals.
Any cancellation or rescheduling of appointments must be made at least one working day before the scheduled time. Otherwise, the student will be charged HK$80 by Well Being.
Enquiries can be made directly to the service provider, Well Being, via 2887 6656 during office hours or enquiry@wellbeing.com.hk. You can also contact the Estates Office via 3411 7997 or shs@hkbu.edu.hk.