Our Office is committed to ensuring that the University's infrastructure remains in optimal condition, fostering a safe, functional, and comfortable environment for all members of the University community.
Repairs and maintenance services are provided by our in-house artisans and outside contractors for all campus facilities.
To request repairs and maintenance service, please submit the Repairs and Maintenance - Defect Report / Service Request via Students and Staff Services Platform. For emergency repairs service, please call our office hotline on 3411 5660 (ext. 5660) or 3411 5688 (ext. 5688) during office hours or our Security Hotline on 3411 7777 (ext. 7777) during non-office hours.
To maintain a neat and safe campus environment for teaching and learning, all contractors are required to observe and comply the House Rules 承建商施工守則 (Chinese Version Only) when they work on campus.
All contractor workers except those wearing company uniforms should wear reflective vests provided by the Estates Office when staying and working on campus.
Departments/Offices who need to apply for reflective vests for their contractor workers, please complete and return the Reflective Vest for Contractor Worker form (承建商申領反光衣通知) (Chinese Version Only) to the Security Control Room before commencement of the works.
If hot work is involved, the person-in-charge of the contractor/ in-house artisan should complete the Permit-to-work for Hot Work form and return it to the project-in-charge at Hong Kong Baptist University.
The contractor is also required to complete the Site Risk Self-inspection Checklist (工地風險自我檢查表) (Chinese Version Only) form to ensure safety on the works site.